No pay-to-play rankings.

We do not sell editorial placement, rankings, or recommendations. When a provider is mentioned, profiled, or recommended in an editorial guide, it is because our research team chose to include them—not because they paid.

No lead routing or referrals.

We do not operate a matching service, collect reader contact information on behalf of providers, or take referral fees for introductions. Readers contact providers on their own terms, through the providers’ own websites or public contact information.

What sponsored content looks like.

We do publish a limited amount of sponsored content. When we do, it is labeled clearly at the top of the piece (“Sponsored” or “Paid content from [sponsor]”), visually distinct from editorial layouts, excluded from our guides and recommendations, and held to the same accuracy standards as everything else we publish. Our full policy is in our .

Getting profiled or listed.

Editorial listings in our regional, industry, and service guides are curated by our research team. We consider company size, specialization, length of operation, public reputation, and whether a provider is actively serving the segment in question. There is no application form and no fee. We source candidates from our own research, reader tips, and public information.

Corrections & factual updates.

If something we’ve published about your company is inaccurate—a service description, location, pricing detail, or anything else—let us know. We take factual corrections seriously and update quickly. Reach our editorial team at editorial@itsupportreport.com.

Sponsorship inquiries.

Sponsorship is handled separately from editorial and does not influence coverage. For sponsored content, newsletter placements, or partnership inquiries, contact partnerships@itsupportreport.com.