About IT Support Report
IT Support Report is the leading independent research and discovery platform for Managed Service Providers in the United States. We exist to help business owners, IT managers, and operations leaders make smarter, more confident decisions about their managed IT services.
Our Mission
Finding a trustworthy managed IT provider is one of the most important technology decisions a business can make — and one of the hardest. The market is fragmented, pricing is opaque, and most directory sites are paid placement schemes that prioritize the highest bidder over the best fit.
We built IT Support Report to change that. Our mission is to give every business — from a 10-person law firm to a 500-person manufacturer — the independent information they need to find the right IT partner with confidence.
What We Do
- We research and verify MSP listings — Our team reviews provider credentials, certifications, service areas, and client references before any listing goes live.
- We publish independent editorial content — Our guides, comparisons, and articles are an educational resource, not for MSPs. We never accept payment to influence editorial coverage.
- We help businesses get matched — Through our free matching service, we connect businesses with the MSPs best suited for their size, industry, location, and service needs.
- We track the industry — Our editorial team monitors trends in managed IT, cybersecurity, cloud, compliance, and emerging technology so you stay informed.
Who We Serve
We serve two audiences: buyers — business owners, IT managers, CFOs, and operations leaders who need to find and evaluate MSPs — and providers — managed service companies who want to reach qualified prospects in their markets.